Nordost products have a non-transferable, limited lifetime warranty to the original purchaser, with the exception of our QRT products which carry limited 2 or 5 year warranties, and our headphone cables and VIDAR 2, which carry a limited 2 year warranty.
In order to benefit from Nordost’s warranty program, Nordost must receive a completed product registration form along with proof of purchase. If and when your registered product is in need of service, customers must first contact Nordost (or an authorized Nordost dealer) to obtain a Return Authorization number. Before sending any products in for evaluation and service, the sender must mark the outside of the package with the aforementioned RA number. All returns/repairs must be sent prepaid and packed appropriately for safe shipment. It is recommended that the package is insured or sent by a method that provides tracking of the package, as Nordost is not liable for any goods before arriving at the factory.